Privacy Policy

Privacy Policy

At CocoWing EcoFlora, safeguarding your privacy is paramount to us. This Privacy Policy outlines the collection, usage, and sharing of information concerning our services and products. By utilizing any of our services, you agree to abide by the practices described herein and accept the Terms of Use.

Data Collection

We prioritize the security of your sensitive information. Therefore, we do not store credit card details or other confidential data on our servers. CocoWing EcoFlora employs the most secure payment gateways for transactions. Any data collected is utilized solely for service provision, billing, and enhancing user experience.

We do not share your email or personally identifying details with third parties, except for essential service providers involved in transactions, who are bound by confidentiality agreements.

Cookies & Tracking Information

When you visit our website, cookies are used to enhance your experience and facilitate access to our services. These cookies store session information, encrypted login details, and help us understand user preferences and trends for analytics purposes.

Data Protection and Security

We do not sell your Personal Information. Stringent measures, including encryption and secure hosting, are employed to safeguard your data from unauthorized access or disclosure.

Information Sharing and Disclosure

Your voluntarily shared information, such as comments or reviews, may become publicly accessible. We may use your contact information to send offers based on your interests and previous orders, and we share demographic data with partners for business purposes, ensuring anonymity.

We may disclose personal information under legal obligations or to investigate illegal activities, ensuring compliance with laws and protecting users' safety.

Changes to This Privacy Policy

This Privacy Policy may undergo periodic revisions. Your continued use of our services implies agreement with any changes. We uphold the latest Privacy Policy version during the use of your personal information.

Android Application Privacy Policy

Force Majeure

Our app, provided by CocoWing EcoFlora, operates under this Privacy Policy, outlining the collection, usage, and disclosure of Personal Information.

Information Collection and Use

To improve user experience, we may collect personally identifiable information, which is used solely for enhancing our services. Third-party services integrated into the app abide by their respective privacy policies.

Log Data

All content and intellectual property within the app are owned and controlled by CocoWing EcoFlora, subject to copyright and trademark laws.

Cookies

While our service may use cookies for improved functionality, you have the option to refuse them, though it may affect certain features.

Service Providers

Third-party entities may assist us in providing and analyzing our service, with strict adherence to confidentiality and security standards.

Security

We employ commercially acceptable security measures to protect your Personal Information, though absolute security cannot be guaranteed.

Links to Other Sites

External links within our service are beyond our control and are subject to their own privacy policies.

Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect their personal information.

Changes to This Privacy Policy

We reserve the right to update our Privacy Policy, with immediate effect upon posting any revisions.

Contact Us

For queries or suggestions regarding our Privacy Policy, feel free to contact us.